Message delivery status
Viber messaging lets you see the exact status of your messages from the moment you send them until they are opened by the recipient. Below is an explanation of what each delivery status means.
When your message is sending, the text bubble and the text inside of it will be translucent (semi-transparent). The "sending" status indicates that your message has not yet reached the server. If you find that this status appears for longer than 30-60 seconds, you should check to make sure that you have a strong Wi-Fi, 3G or 4G connection.
When your message has been sent, the text bubble and text will have filled in (the text becomes black and the dialog background becomes blue). This is an indication that your message has been sent to the server. In other words, it has successfully been sent on its way to the recipient.
When you see the status “Delivered” underneath your message, this means that your message has been received by the recipient. The “Delivered” status does not indicate that the message has been opened.
The “Seen” delivery status indicates that the recipient has opened the conversation to which you have sent the message. The “Seen” status will disappear once the recipient replies to your message. Note that the “Seen” delivery status does not guarantee that your message has been read, nor does it appear in group chats.
It's been a while and my message still hasn't been delivered.
1. The recipient is not connected to the internet and cannot receive messages.
2. The recipient's phone is off
3. The recipient's Viber app may be turned off
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