Direct your customers and users to your Public Account with a link. You can share the link on your website, newsletter, emails, service messages and more to extend the reach of your Public Account as far as possible.
Please note: Deep links are only compatible with the Viber iPhone and Android apps.
Types of link
Create a deep link
Encourage users to use links
Link to your Public Account with deep links or a link to your landing page. Both types of link are created using the Public Account's URI (identification).
You can create two types of deep link:
A general deep link will take users to your Public Account info screen, Public Chat or 1on1 chat.
A deep link with extra parameters will allow you to direct users to specific sections of your Public Account, for example, a post in the Public Chat.
Link to landing page
A link to your landing page is best used for links that will be opened on a computer. Once on the landing page, the user can quickly access the Public Account on their mobile by scanning the QR code. The link to the landing page is viber.me/URI.
Links are a great tool, but they require that your users have Viber in order to work.
Non-Viber users on a mobile phone:
If a user taps on the deep link on a phone they will be directed to their app store to download Viber. Once they have installed and activated Viber they are led straight back to your Public Account.
Viber users accessing a Viber link on a desktop:
If a Viber user tries to click on a deep link on a desktop the link will not work unless they have Viber for Desktop installed on their computer.
Viber for Desktop can be downloaded here.
Back to top
Last Updated -