Learn about your Community with insights
Community superadmins can see data about their Community's performance.
Open the Community Insights page
User activity data
Community information is only available for Communities with more than 1,000 members.
Please note: Community Insights are only available for Superadmins and only from Viber on a mobile phone.
1. Open your Community on your phone app
2. Open your Community's info page
3. Tap on Community insights
4. You are directed to a new web page with information about your Community
The following information is available about each Community on the insights page:
Last updated - when this information is from
Visits last 30 days - how many times the Community has been viewed since the beginning of this month
Total members - how many members the Community has
You can also Tap on user activity report to download a report about the Community as a CSV file.
Open in Viber allows you to forward it to another user in Viber.
More opens your phone's sharing options for you to choose how to download the file.
date - information is available for the last 90 days
num_admins - the total number of admins for this Community, in all countries, on this date
num_super_admins - the total number of superadmins for this Community, in all countries, on this date
num_members - the number of Community members from all countries on this date
country_name - the country this information relates to. If the Community is active in more than one country, the information fields below will be repeated for each country
messages_sent - the total number of messages, from users in all countries, sent in the Community on this date
likes - the number of likes received on this date
views - the total number of views on the Community on this date
active_users - the number of users who sent a message, liked a message or followed the Community on this date (each user is counted once, even if they performed more than one action in the Community on that day)
New members by country (coming soon!)
New members by source (coming soon!)
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